Savvy frequent flyers often look to see which airline in the alliance they are flying with offers the best lounges at their departure airport. Failing that, usually it is a safe bet to head for the lounges of the airline which hubs at the airport. At Kuala Lumpur International Airport (KUL) that is definitely not the case.
Wanting to avoid the rather dire Malaysia Airlines lounges at KUL, we made our way to the Cathay Pacific (CX) lounge – which is located in the satellite terminal. It opens at 7am daily and is supposed to remain open until the Japan Airlines (JL) flight boards shortly after 10pm (the flight itself departs at 10:50pm).
The lounge is relatively small, but is very pleasant offering. MH’s premium customers have access to it should they wish, but it doesn’t seem to fill up outside of CX flight times.
Regretfully the television was blaring with the BBC. We don’t understand why it is necessary for any lounge to have a television that actually has speakers.
The lounge has a business centre with about 10 computers and a printer (which worked when we tested it – never a sure thing in airport lounges in our experience).
A key visual feature of the lounge is the long bar which seats 12.
Considering KUL is a CX outstation with only three flights a day, it would have been so easy for CX to not operate their own lounge and shuffle passengers off to a contract lounge. It is pleasing that CX have not gone down this route. This is our ‘go-to’ lounge at KUL when flying oneworld.