Review: Malaysia Airlines Regional Golden Lounge – KUL

For travellers on short haul international flights, MH operate a Regional Golden Lounge in the main terminal at Kuala Lumpur International Airport (KUL). In our opinion, this lounge is far more pleasant than MH’s larger Golden Lounge located in the satellite terminal (which has an ambiance closely resembling a barnhouse).

Should you be departing from the main terminal and not wish to trek out to the Cathay Pacific lounge in the Satellite terminal, this offering should also suffice. It is open daily 5am to midnight and is the first lounge you encounter after exiting Malaysia. Access is granted to Oneworld Sapphire and Emerald cardholders, as well as business and first class passengers.

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After going up the escalators and registering at the front desk, passengers walk past a water feature into the lounge.

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Not pictured are a few long sofas which seem to always have people sleeping on them, or at the very least stretched out with their feet on the seats. Given the demand for somewhere to nap, it would be an obvious are for improvement to install some nap pods or something.

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The lounge has an adequate buffet and bar selection…

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… with tables located adjacent at which to sit and eat.

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Off to one side is a glassed off business centre, which contains some relatively slow computers, a printer and a blaring television (which like most lounges in developing Asian economies, seems to be more watched by the staff, than customers) and some (theoretically) quieter lounge seating.

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KULMH08The business centre also contains display cases of MH aircraft.KULMH06

The lounge has a few phone charging towers. Some of the compartments even have keys, which is good as it is inadvisable to leave possessions attended even for a few minutes in Malaysia.
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In the corner is a family room…
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It is worth noting that the lounge also has showers, which we found very pleasant after having been outside in the Malaysian heat.

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The lounge is littered with cheap looking laminated plastic notices stating that “Passengers are reminded to be a the departure gate 30 minutes before scheduled departure time”. Presumably this is because security screening is conducted at the gate at KUL (although you also pass through some preliminary screening after emigration).

While we still recommend oneworld passengers use the Cathay Pacific lounge at KUL, the MH Regional Golden Lounge would be our second choice. If the Cathay Pacific lounge ins unavailable, passengers on longhaul flights should consider using this lounge also instead of the MH Golden Lounge located in the satellite.

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