Inside London Heathrow’s Terminal 4 is Qatar Airways’ Premium Lounge. Open only to oneworld business/first class passengers, this lounge is off limits to economy class passengers irrespective of their frequent flyer status. Given that the only other alliance member operating out of T4 is Malaysia Airlines, this lounge is almost exclusively used by Qatar’s own passengers.
Visitors to the lounge are struck by the understated yet somehow stunning water feature in the middle of the room. This lounge is certainly one of the quieter and more secluded areas on Heathrow Airport. But we get ahead of ourselves…
Upon arrival through the lounge’s exclusive glass doors we were greeted by a lounge attendant and warmly welcomed. We were asked whether we had visited this lounge before. Having not done so, another staff member escorted us through the lounge on a tour to ensure we were fully aware of all the facilities available.
To the right of the main lounge area is the dining section and bar. Offered is both a buffet of various hot and cold foods along with an à la carte offering.
The design of the bar is visually appealing due to the glasses suspended from on high, and is complimented by a very well stocked bar. A dedicated bar attendant is on hand to make anything and everything available from the bar.
We decided on a small snack of the ‘Falafel and Chicken Shawarma Wrap Platter’. Since we were flying soon we decided against filling up on a big meal in the lounge.
As you can see in the below menu there is quite a reasonable range of small and big plates. Between this and the buffet we feel that you would not go hungry here.
Besides a poor selection of beer, there is quite a reasonable listing of spirits, less though (of course) than that of the Lufthansa First Class Terminal.
The shawarma snack was the perfect size and tasty. It is similar to a dish that Qatar serve onboard their flights so it was interesting, but unsurprising, to see this available in the lounge as well.
The service in the lounge was close to impeccable. Even after we’d finished our meal the dining manager came past to check that we’d actually received my meal after seeing that our table was empty. This is in stark contrast to the much larger lounge in Doha, though this may change with the opening of other premium lounges for business / first class guests.
High backed chairs at the outlying tables round off an excellent lounge offering. The chairs give some guests a slight air of privacy even though they are sitting quite out in the open.
We were intringed to spy an Air Algerie jet out the lounge window.
Overall, Qatar have provided a peaceful sanctuary within the mess that is Heathrow. Though some may be disappointed that it is inaccessible with oneworld status, that fact does make for a quiet lounge. Between the high quality food and service, we can highly recommend making a stop when flying out of Heathrow Terminal 4 – most likely on one of Qatar Airways’ 5 daily services between London Heathrow and Doha.