Review: Crowne Plaza Melbourne

Located in the Docklands area and on Melbourne’s Yarra River, the Crowne Plaza Melbourne is a serviceable four star business hotel. The property shares management and even some staff with the InterContinental The Rialto Melbourne located blocks away, but that is where the similarities end.

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Arriving at the hotel, we were directed through some kind of entrance renovation into the hotel.

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After riding two escalators and walking a short distance outside through the hotel’s vehicle entrance, we were in the lower lobby. We still needed to go up one more floor.

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Finally reaching the reception desk, we were promptly checked in. This property doesn’t have an executive lounge and doesn’t appear to offer much by way of IHG Platinum recognition or benefits. While not required by IHG Rewards Club, we find hotels that go beyond the bare minimum required for Platinum members to be more competitive with properties in other chain within Starwood, Hilton, Accor and other competing chains.

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The elevators of this property occupy prime real estate with excellent views of the city below.

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Between the elevators are even seats to sit and admire the view.

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Our suite was located on a high floor and itself had a nice view across the river to the Hilton South Wharf.

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Unfortunately this is not one of those ‘quiet’ hotels, with a low hum of ambient noise easily detectable throughout the room.

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In the corner of the room was a glass workdesk.

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We were surprised that no complimentary bottled water was provided in the room. Bottles of water were conveniently positioned next to the bed for AU$4 each.

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The bathroom was somewhat dated, reflecting the age of the property.

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… and included a tub shower.

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The standard Holiday Inn / Crowne Plaza toiletries remained untouched on this stay.

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The complimentary internet for IHG Rewards Club was quick by hotel internet standards.

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The other room in the suite was also accessible from the hallway and had its own bathroom.

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It had a sofa and two person dining table, as well as another television.

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The room also featured an in-built bar, but this didn’t have anything in it, not even glassware.

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We consider five star hotels in Australia’s capital cities to generally represent better value for money than the next tier down. Offering little to no IHG elite recognition, and nothing else particularly distinguishable, we suggest that the prospective guests look elsewhere to hotels with better elite recognition.

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