The touristy waterfront neighborhood of Fisherman’s Wharf is one of San Francisco’s most expensive hotel districts. The district encompasses the historic Ghirardelli Square, as well as Pier 39 and a plethora of souvenir stores.
When we stayed at the Hyatt Fisherman’s Wharf, we were surprised that the property was in the throes of significant renovations – and that these were not disclosed on the property’s website.
Despite rates at the Hyatt Fisherman’s Wharf being roughly comparable with those at the Grand Hyatt San Francisco during our stay, we had booked here because the location of this hotel better suited our needs for this stay.
Arriving at the hotel, we were promptly checked in to a room on a low floor. We were promptly into the elevators (of which only one stops on the floor that reception is on, the others stopping a level down in the lower lobby).
Stepping out of the elevator, into a cacophony of construction noise, we noticed signage that the hotel was undergoing renovation.
There were a number of contractors working on the floor. Given the level of construction and the noise it was generating, we feel the hotel should have closed the whole floor.
Indeed, we were very surprised at the extent of this ‘surprise’ renovation.
After walking through all of this mess, we eventually came to a long hallway with natural light that led to our room.
Our room had a very high ceiling and felt spacious.
The room had a wireless keyboard to operate the television as an internet browser – a solution searching for a problem in these times when everyone seems to travel with their own personal tablet.
The room also had a number of easily accessible inputs to plug devices into the television. This is ideal, particularly given the aforementioned tablet trend.
Unfortunately the room had two significant flaws. Firstly, the curtains were mounted far away from the wall and so let huge amounts of light in the sides. Secondly, the hotel is on a busy street and anything larger than a regular passenger car driving past was extremely noticeable in the room. These are two things that just cannot be overlooked in a recently renovated hotel room.
The bathroom was spacious, and had an excellent mirror with built-in lighting.
We were amused to see that the hotel compendium spelt Qantas with a u (a common misconception in the United States).
The breakfast buffet served in the hotel’s ‘The Wardroom’ looked unimpressive, so we ordered breakfast off the menu and found that to be good.
The hotel gym looked pretty comprehensive.
The hotel also had some nice looking conferencing facilities.
We found the Hyatt Fisherman’s Wharf to be disappointing. Significantly, the property was in the throes of unannounced renovations. Our (renovated) room also had design defects resulting in external light and street noise filling the room. Even after the renovations are finished, we would advise readers to steer clear of this overpriced, and unimpressive, Hyatt property.