We reported on 2 June 2015 that the Hilton Sydney had made a major unannounced change to the breakfast benefit it offers to HHonors Gold and Diamond members.
The hotel had overnight stopped allowing Gold and Diamond members to have breakfast in the restaurant as a benefit. Gold and Diamond members suddenly only received a very mediocre continental breakfast in the executive lounge.
We have now heard from a reliable source that HHonors Diamond members now receive full breakfast in Glass again.
Breakfast for HHonors Gold members is still only available complimentary in the executive lounge. Gold members not upgraded to an executive room will only receive lounge access for breakfast and not for the rest of their stay.
We are pleased that the Hilton Sydney have backtracked on this change for Diamond members. We remain disappointed as to how the hotel handled the change originally. In our experience the property hadn’t even bothered to tell repeat guests about this change when they checked-in.