Review: airport lounge

Review: American Flagship Lounge Chicago

American Airlines operate just four first class lounges. Found at Los Angeles LAX terminal 4, Chicago O’Hare terminal 3, New York JFK terminal 8 and London Heathrow terminal 3, these first class lounges are branded as the ‘Flagship Lounge’. The branding is a classic case of overpromise, underdeliver. What separates the Flagship Lounge from American’s regular lounges (the ‘Admirals Club’) is really the catering. There is food (the absence of which in the Admirals Club often coming to a shock to international travellers unfamiliar with the United States). There are also alcoholic beverages, served from what the Yanks call an…


Qantas First Lounge Sydney

We’ve previously reviewed the Qantas First lounge in Melbourne, the Qantas Hong Kong lounge, as well as reported on a Qantas First flight from Dallas to Sydney. Continuing our tour of Qantas’ flagship global offerings, we report on the Qantas First lounge in Sydney. Entering the lounge, one first passes a (very friendly) bouncer, before walking past a living wall and large area of space which could probably have been used more productively.


Review: Emirates lounge Melbourne

Next door to the Qantas first class lounge in Melbourne is the Emirates Lounge. Like all Emirates lounges we find it spacious and airy, albeit a bit formulaic. It has nice views of the tarmac, and as a business class lounge has a ‘best in class’ food and beverage selection (for Australian lounges at least). The Emirates lounge opens variously throughout the day, approximately 3 hours before each of EK’s departures (to Auckland, Dubai, Singapore and Kuala Lumpur). Access is available to passengers flying Qantas or Emirates in business and first class or holding Qantas or Emirates Gold or higher…


Review: Air New Zealand temporary lounge Sydney International (SYD)

Air New Zealand’s Sydney lounge had a terrible reputation for many years. Finally, Air New Zealand has decided to do something about it. The lounge was closed for a complete renovation on 1 November 2014. In the interim, Air New Zealand have opened a temporary lounge that we expect could easily take the title of most crowded airline lounge in the world.


Review: Qantas lounge Hong Kong

Things did not get off to a good start in attempting to review the Qantas International Lounge in Hong Kong (HKG). The lounge doesn’t seem to keep to its published hours, insisting on closing earlier than the hours posted on both the oneworld and Qantas websites. The lounge represents an investment by Qantas in staying relevant in the ultracompetitive Asian market, and follows the airline’s new lounge in Singapore (SIN). The new lounge in SIN has received mixed reactions from frequent travellers, so we were interested to see firsthand how the HKG lounge was – particularly given that on its…


Review: JAL First Lounge Tokyo Narita (NRT)

We awaited our flight to Sydney (SYD) in the JAL (JL) first class lounge at Toyko’s Narita (NRT) airport. While not nearly as impressive as JAL’s new lounge at Haneda International Airport – Tokyo’s other airport – it is a solid first class lounge offering, with excellent food.


Review: Qantas First Lounge Melbourne

In the international terminals at its hubs in Sydney and Melbourne, Qantas operates what we think are two of the best lounges in the oneworld lounge network. Oneworld emerald status provides frequent oneworld travellers with access regardless of class flown. This is a double edged sword. On the one hand, frequent travellers get to enjoy these lounges far more often than the narrow network of destinations with first class service would ordinarily allow. On the other hand, it does mean that these first lounges can get busy at times.


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